💖 Detalia – Business Policies

\ **Cláusula de inventario VENTA 50%OFF:** Oferta por tiempo limitado v válida solo para artículos en stock. En caso de seleccionar un artículo que se encuentre agotado al momento de procesar la orden, el mismo será sustituido por un artículo parecido o equivalente en diseño (lo mas parecido posible) y valor iGracias por el apoyo a nuestro estudio!

⏳ Processing Time

Regular orders: 3–5 business days

Custom orders: 7–21 business days

📌 Business days do not include weekends or holidays.

We always strive to meet these timelines. Please refrain from requesting order updates if your order is still within the stated turnaround time.

🚚 Shipping & Delivery

Once your order is processed, you will receive an email with your tracking number.

Please check your spam or promotions folder if you do not see it.

📦 We ship via UPS to ensure faster and more reliable delivery.

⚠️ Customers are პასუხისმგible for ensuring that all shipping information is correct at checkout.

We are not responsible for incorrect addresses.

If a package is returned, the customer must cover the reshipping cost.

📍 Once shipped, all delivery-related questions must be directed to UPS.

📦 Shipping Liability

Detalia is not responsible for lost, stolen, or damaged packages once they have been shipped.

If any issues arise:

Contact Route (if shipping insurance was purchased), or

File a claim directly with UPS

All claims must be handled directly with the shipping provider.

❌ Cancellations, Returns & Refunds

All sales are final.

We do not accept cancellations, returns, or refunds.

✔️ Exception:

If your order exceeds the stated turnaround time, you may request a refund.

📌 If an incorrect address was entered, you must contact us immediately to correct it.

🔄 Multiple Orders

We do not add items to existing orders.

However, we do combine shipping for multiple open orders.

💸 Any applicable shipping overages will be refunded (minus a $1.50 handling fee).

💳 Discount Codes

Discount codes must be applied before checkout.

Codes cannot be applied retroactively.

No refunds will be issued for unused or forgotten codes.

📩 Please contact us before checkout if you experience any issues with a code.

🎨 Custom Designs & Intellectual Property

All custom designs created by Detalia are the exclusive property of the brand.

🚫 By purchasing, you agree that:

You may not reproduce, copy, resell, or modify any custom design created by Detalia.

You may not use our designs for commercial purposes without written permission.

⚖️ Unauthorized use, duplication, or reproduction of our designs may result in legal action.

💡 If you are interested in purchasing the rights to a custom design:

A separate design fee will apply.

Please contact us for licensing and pricing details.

📸 Content Usage

Detalia reserves the right to:

Photograph and share custom orders on social media, website, and promotional materials.

If you prefer your order to remain private, please notify us before your order is completed.

📝 Additional Notes

In the case of any product-related refund or issue, customers will be notified via email with a full explanation.

Payment processing fees may still apply, even in refunded or canceled transactions.

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